---
title: "How to manage a learner's assessment attempts"
description: "You can change a learner's result on a question, for example to give them another attempt or to correct a score."
source: "https://docs.blend-ed.com/product/reporting-and-analytics/how-to-manage-a-learner-s-assessment-attempts/"
---

# How to manage a learner's assessment attempts

**Who can do this:** Admins, and staff with the **View Analytics** permission

You can change a learner’s result on a question, for example to give them another attempt or to correct a score.

## Steps
Step 1: Go to **Analytics > Assessments** and open the course.

![How to manage a learner's assessment attempts screenshot 28](/_astro/image1b.Bf5TlgtE_Z1njuPs.webp)

Step 2: On the **Problems** tab, click **Details** beside the question.

Step 3: Find the learner and click the **⋮** menu beside them.

![How to manage a learner's assessment attempts screenshot 29](/_astro/image1c.C39DzhbE_vKaVw.webp)

Step 4: Choose an action:

| **Action** | **What it does** |
| --- | --- |
| View learner | Opens the learner’s assessment results |
| Reset attempts | Sets the learner’s attempt count back to zero so they can try again. Their existing answer is kept |
| Delete state | Permanently deletes the learner’s answer, score and attempts for this question, so they start it again from scratch. This can’t be undone |
| Rescore | Grades the learner’s existing answer again using the current question settings. Use this after correcting a question’s answer or grading |
| Override score | Lets you set the learner’s score for this question manually, replacing the automatic score |
| Submission history | Shows every answer the learner has submitted, with the score for each |
| Problem debug info | Shows the learner’s stored information for this question, such as their answers, attempts and score, to help with troubleshooting |

![The ⋮ menu open beside a learner, showing all seven actions](/_astro/image1c.C39DzhbE_vKaVw.webp)

Note: Delete state can’t be undone. If you only want to give the learner another try, use Reset attempts instead.

Tip: If you fix a mistake in a question’s correct answer, use Rescore for affected learners so their grades update. Learners won’t need to answer again.

## Related articles
- [How to view assessment results](/product/reporting-and-analytics/how-to-view-assessment-results/)