---
title: "How to view a learner's report"
description: "A learner report shows everything about one learner's progress: their courses, activity and the risk factors that suggest they may need support."
source: "https://docs.blend-ed.com/product/reporting-and-analytics/how-to-view-a-learner-s-report/"
---

# How to view a learner's report

**Who can do this:** Admins, and staff with the **View Analytics** permission

A learner report shows everything about one learner’s progress: their courses, activity and the risk factors that suggest they may need support.

### Steps
Step 1: Go to **Analytics > Learners**.

Step 2: Click **Details** beside the learner.

The learner report opens.

![Learner report showing the summary cards, Activity and the course list](/_astro/image10.xtBzEyWr_xRMUw.webp)

### Summary cards

| **Card** | **What it shows** |
| --- | --- |
| Courses Done | Courses the learner has completed |
| Ongoing Courses | Courses they’re working through |
| Total Enrolled Courses | All courses they’re enrolled in |
| Certificates Obtained | Certificates they’ve earned |

## Activity
The **Activity** grid shows how active the learner has been over the **Last 30 days**. Darker squares mean more activity, as shown on the **Less–More** scale.

![How to view a learner's report screenshot 18](/_astro/image11.Chy4qvoG_17vIn3.webp)

## Courses
The course list shows each course the learner is enrolled in, the date they **Enrolled On**, and their **Status**, for example **Completed** or **Not Started**. Use **Search Courses** to find a course.

![How to view a learner's report screenshot 19](/_astro/image12.cIC8wc5A_Z1Wb4YA.webp)

Click **View progress** to open the course’s Progress tab as the learner sees it.

![How to view a learner's report screenshot 20](/_astro/image13.BFSTnYP__1TmLoA.webp)

## Activity log
The **Activity** log lists what the learner has done recently, such as enrolling in a course or opening a unit, with **When** it happened. Click **Load more** to see earlier activity.

![How to view a learner's report screenshot 21](/_astro/image14.D-XpIZQg_23VLEy.webp)

## Risk factors
**Risk Factors** checks for signs that a learner may drop out: attendance, recent activity, learning streaks, engagement score and course progress. The top right shows how many have been triggered, for example **4 of 5 triggered**.

Click **Alert** beside a triggered factor to send an alert about it.

![Risk Factors panel with the Alert buttons](/_astro/image15.DWAP9KQP_Z1nLpde.webp)

Tip: When several risk factors are triggered, start with Recent Activity. A learner who hasn’t signed in for weeks needs a nudge to come back before anything else will help.

### Contacting the learner
- Click **Send notification** at the top right to send the learner a message. See [How to send a notification](/product/platform-setup/how-to-send-a-notification/).
- Click **View skill passport** to see the learner’s competencies and skills.

### Related articles
- [How to use the Learners report](/product/reporting-and-analytics/how-to-use-the-learners-report/)
- [How to send a notification](/product/platform-setup/how-to-send-a-notification/)
- [How to view a learner’s skill passport](/product/users-roles-and-teams/how-to-view-a-learner-s-skill-passport/)