---
title: "How to block or unblock a user"
description: "Blocking prevents someone from signing in without removing them or their data. Use it when someone leaves, or while you investigate a problem."
source: "https://docs.blend-ed.com/product/users-roles-and-teams/how-to-block-or-unblock-a-user/"
---

# How to block or unblock a user

**Who can do this:** Super Admin, Admin, or Staff with the User Management permission

Blocking prevents someone from signing in without removing them or their data. Use it when someone leaves, or while you investigate a problem.

## Steps
**Step 1:** Go to **Users > All**.

**Step 2:** Find the user and click their row.

**Step 3:** Scroll to **ACTIONS**.

**Step 4:** Switch the **Active** toggle off to block them.

![User details panel showing the Active toggle](/_astro/image14.z-gumegr_2ryA2G.webp)

To unblock, switch the same toggle back on.

**Note:** Blocking is reversible. The user’s enrolments, progress, and certificates are all kept, and they return exactly as they were when unblocked.

**Tip:** Block rather than delete when someone leaves your organisation. If they come back, or if you need their completion records for an audit, everything is still there.

## Related articles
- [How to reset a user’s password](/product/users-roles-and-teams/how-to-reset-a-user-s-password/)
- [How to assign or change a user’s role](/product/users-roles-and-teams/how-to-assign-or-change-a-user-s-role/)