---
title: "How to reset a user's password"
description: "If someone can't sign in, send them a password reset link from their user details."
source: "https://docs.blend-ed.com/product/users-roles-and-teams/how-to-reset-a-user-s-password/"
---

# How to reset a user's password

**Who can do this:** Super Admin, Admin, or Staff with the User Management permission

If someone can’t sign in, send them a password reset link from their user details.

## Steps
**Step 1:** Go to **Users > All**.

**Step 2:** Find the user and click their row to open their details.

**Step 3:** Scroll to **ACTIONS**.

**Step 4:** Next to **Reset password**, click **Send link**.

![User details panel showing the Reset password action](/_astro/image13.CV_0RNqw_1N4HKV.webp)

A reset link is sent to the user’s email address.

**Note:** You never see or set the new password yourself. The user chooses it from the link.

**Tip:** If someone says the link never arrived, check the email address on their profile before sending a second one. A typo at invitation time is the most common cause.

## Related articles
- [How to block or unblock a user](/product/users-roles-and-teams/how-to-block-or-unblock-a-user/)
- [How to assign or change a user’s role](/product/users-roles-and-teams/how-to-assign-or-change-a-user-s-role/)