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How to delete your account

Who can do this: All users

Deleting your account permanently removes your account and personal data. It can’t be undone.

Once your account is deleted:

  • you can’t use it to take courses

  • you may lose access to your certificates and other credentials

  • you can’t sign up again with the same email address

Tip: Download copies of your certificates before you delete your account. See How to view, download and share your certificates.

Step 1: Open your profile and click Account Security.

Step 2: Read the information under Delete My Account.

Step 3: Click Delete My Account.

Step 4: In the Are you sure? window, enter your account password.

Step 5: Click Yes, Delete.

Are you sure? window with the password field and Yes, Delete

Note: To keep your account, click Cancel instead.