Getting Started
Who this is for: Everyone
Blend-ed is an AI-native learning platform. Your organisation uses it to build courses, deliver them to learners, and track how learning is going, all in one place.
This section helps you sign in, find your way around, and know where to go next for your role.
Who does what
Section titled “Who does what”Every user has one role, and it decides which parts of Blend-ed they can reach.
| Role | What they do |
|---|---|
| Super Admin | Full control of the organisation, including other admins |
| Admin | Full control over users, courses and organisation settings |
| Staff | Works on the platform, with access set by individual permissions |
| Learner | Takes courses |
Staff can do as little or as much as their permissions allow. A course author might only see course-building tools, while a reporting role might only see Analytics. See General overview: Staff permissions.
Two views
Section titled “Two views”| View | Who uses it | What it’s for |
|---|---|---|
| Admin view | Super Admins, Admins and Staff | Building courses, managing users, settings and reports |
| Learner view | Learners, plus anyone checking the learner experience | Taking courses and tracking progress |
Super Admins, Admins and Staff can switch between the two. See How to switch between admin and learner views.
How this Help Center is organised
Section titled “How this Help Center is organised”| Section | What it covers | Mainly for |
|---|---|---|
| Getting Started | Signing in and finding your way around | Everyone |
| Account & Billing | Your profile, password, notifications, purchases and your organisation’s plan | Everyone |
| Users, Roles & Teams | Adding users, roles, permissions and teams | Admins |
| Platform Setup, Branding & Integrations | Branding, features, payments, notifications and integrations | Admins |
| Course Creation & Authoring | Building courses, programs, learning paths and live sessions | Admins and course authors |
| Enrollment & Publishing | Enrolling learners and making courses available | Admins |
| Learning Experience & Engagement | Taking courses, progress, certificates and skills | Learners |
| Reporting & Analytics | Course, learner, assessment and revenue reports | Admins and reporting staff |
| FAQs & Troubleshooting | Common questions and fixes | Everyone |