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How to update your profile details

Who can do this: All users

Step 1: Open your profile and click Basic Details.

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Step 2: Click the edit (pencil) icon at the top right of Basic Details.

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Step 3: Update the details you want to change:

FieldWhat it’s used for
First Name / Last NameUsed for ID verification and shown on your certificates
Year of BirthHelps the platform meet legal requirements
GenderHelps understand the diversity of learners. It isn’t shown on your public profile
CountryUsed to tailor available content and meet regional requirements

Step 4: Click the tick to save your changes, or × to cancel.

Basic Details in edit mode, with the tick and × buttons at the top right

Note: You can’t change your Username or Email. If either needs updating, contact your platform admin.

Tip: Check your name carefully. It’s the name printed on every certificate you earn.