FAQs: Building courses

Should I build manually or use AI Studio?
Use AI Studio to get a complete draft quickly, and manual creation for full control. You can edit an AI-generated course manually afterwards. See Course Creation & Authoring: Overview.

My problem shows “0 points possible (ungraded)”.
The subsection it’s in doesn’t have a grading type yet. Assign one, and the problem will count towards the grade. See Setting Up Grading.

Graded problems aren’t counting towards the grade.
Check that the subsection has an assignment type, and that the section, subsection or unit isn’t hidden. Hidden content is left out of grading entirely.

A component stopped working after I changed the enabled modules.
Removing a module from Enabled modules while components of that type still exist breaks them. Re-enable the module, or delete those components first.

A file I deleted broke part of my course.
Deleting an asset that’s in use breaks whichever component points to it, without warning. Check the ACTIVE column before deleting anything. See Managing Assets.

My embedded Google file doesn’t display.
Use the embed code, not the share link. A share link won’t render.

I can’t choose the certificate design I want.
Certificate templates are created at platform level by an admin. Course authors choose from the templates that already exist. See How to create a certificate template.

A learner needs to retake a course with a new group.
Enrol them in the new course run rather than resetting their progress in the old one. Learners in one run don’t see the others.

How do I check my course before learners see it?
Switch to the learner view and open the course. See How to switch between admin and learner views.