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How to create a certificate template

Who can do this: Super Admin, Admin, or Staff with the Platform Settings permission

Certificate templates define how your certificates look. Course authors then attach a template to a course.

Switch on Custom Certificates under Platform Settings > Features.

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The Certificates tab won’t appear until you do.

See How to turn platform features on and off.

Step 1: Go to Platform Settings > Customisation and open the Certificates tab.

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Step 2: Existing templates are shown as thumbnails. Click + Create Template.

Certificates tab showing existing templates

Step 3: The editor opens with controls on the left and a live preview on the right.

Step 4: Upload a logo and set its alignment: Left, Center, or Right.

Step 5: Under Title Configuration, set:

  • Title Text — for example, CERTIFICATE of Completion

  • Title Size — a slider from Small to Large

Certificate template editor with the live preview

Step 6: Under Add Elements, add an image or a background image. Both accept JPG, JPEG, and PNG.

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Step 7: Under Miscellaneous:

  • Tick Show Date of Issue to print the issue date.

  • Set Signature Positions to Left Row or Right Row.

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Step 8: Click Save Template.

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Note: When Show Date of Issue is on, the date sits opposite the signatures, and the centre signature option is disabled. Turn the date off if you want signatures centred.

Tip: Check the preview at every step. A background image that looks fine on its own can make the learner’s name unreadable, and the preview is where you’ll catch it.

Course authors select your template when configuring a certificate for their course. See Adding a Certificate to Your Course.